Physical Location
3599-3605 Spruce Avenue
South Lake Tahoe, Ca 96150
(Click Here for Directions)
Mailing Address
P.O. Box 16390
South Lake Tahoe, Ca 96150
Toll Free: 800-777-0914
Office: 530-544-0549
Fax: 530-544-4291
Cell: 530-318-1490
Email: info@sprucegrovetahoe.com
| Spruce Grove Cabins & Suites: Policies & Conditions - Please Read |
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In order to Secure the reservation, the guest must agree to give us notice by the cancellation times
and accept responsibility for the charges. As a small specialized retreat, we are confident you understand our need for this agreement.
Thank you for your cooperation!
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Cancellation Time & Charges
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| Deposit is 50% of reservation amount |
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Reschedules
- $20 Reschedule Fee
- No reschedules 7 days or less prior to arrival unless willing to forfeit deposit until re-booked (then $50 fee)
- No Refunds Will Be Made Under Any Circumstances Without Prior Notice. Including Weather Or Other Emergencies. (Ask about inexpensive Travel Insurance)
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Rates Info
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80% of your deposit is refundable if the reservation is canceled at least two weeks prior to your scheduled arrival date;
or you may reschedule your stay once for a later date subject to availability.
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If you cancel within two weeks of your scheduled arrival day, you may be subject to forfeiture of your lodging payments
(excluding tax and cleaning), unless we are able to re-book the property.
In the event we are able to book another guest, you will be refunded at the rate of the new reservation.
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Standard rates accompany each of the unit pictures. Holiday rates vary between 15 - 20% higher.
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Rates include the hospitality of the hot tub under the stars; free use of videos, games and reading material;
gardens for lounging; complimentary gas BBQ's; and snow removal.
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For your convenience & enjoyment each unit has complimentary gourmet coffee & muffins; kitchen or kitchenette; private bath; and gas fireplaces.
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All units are non-smoking.
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Rates are for single or double occupancy and are subject to change without notice.
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Some units may accommodate additional guests for an additional $15 per person per night. Rates are also subject to the local "Hotel tax".
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$30.00 Cleaning Fee
To confirm a reservation, prepayment of deposit (50% of stay) or secured credit card is required. We accept most credit cards.
Cash, personal check or travelers checks are preferred methods of payment upon arrival.
A percentage of payment made with these three methods is donated to Breast Cancer research & services.
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Dog Rules
Many people love to travel with their dogs. We love to accommodate well behaved dogs,
but also must have a few easy guidelines for visiting dogs and owners to follow:
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Bring your own Cover for the furniture and beds. Dog fur is no fun in comforters & couches.
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Dogs cannot be left unattended in the units for extended periods. Especially if they bark.
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Visiting dogs should get along with people and other animals
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Upon arrival we may ask for $100 check or cash deposit refunded after unit reviewed.
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We reserve the right to ask you and your dog to leave without refund if we feel inconsiderate actions are occurring.
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Our goal is to provide a nice feel at home place to relax and rejuvenate, while having fun!
We look forward to you visiting us!
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